FAQS
How do I order from Deliciously Divine?
You should contact me with your requirements. You can do this by email, facebook, messenger or phone. All ways to enquire can be found using the contact tab above. If you have a date, size/portions needed and a rough idea of design then add that you your enquiry.
How long do I need to order in advance?
1 year to 18months is ideal. Up to 2 years max and 2 months at the least. However I can only fit 1 or 2 cakes per week, and your cake could go quickly or not at all, it differs every year but the summer months are always busiest in particular holiday dates.
How do I know what size cake I need?
Cakes are normally made on a portion size basis. Some people order extra, so they can have some in the days following an event. Sometimes you dont need a piece for every person, especially if it will be served along side a dessert table and food at weddings is always plentiful, so 80% is a good rule. Portion numbers are noted on the gallery of my website.
Do I have to order cakes from your portfolio?
No. All cakes are bespoke and there are endless possibilities with regards to designs. Cakes in our galleries are there to give you an idea of style, the quality of our work and inspire you. We can recreate one, alter one or do something completely bespoke.
I dont know what I want but need something for a big event, can you help?
I can make a cake from a picture you send, or design somethign from scratch. We cab discuss hobbies, interests and themes. You can have a cake that can be beautiful, extravagant, personal,funny or sentimental. there are ALOT or options, so we will work to narrow this down to the right thing for you.
How can I pay?
All payments are by bank transfer or by cash. Confirmation of payment will be sent upon receipt. Bank details can be sent upon placement of an order.
How much deposit is required?
Once the order is placed the deposit is required to secure the date. £100 for weddings. This is non-transferable and non-refundable.
Why do I need to pay a deposit?
The deposit confirms the date for you. Without a deposit your order is not confirmed and no guarantees can be given on availability of a date until the deposit has been paid.
When do i need to pay the final balance?
Balances for wedding cakes are due 28 days before the wedding and for novelty cakes 14 days before the event. Cancelled orders with less than 60 days’ notice are payable in full.
Do you do delivery?
Delivery is included up to 45mins drive. Further is possible but may incur extra charge, so do check if your venue is covered in our delivery area by sending us a message.
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