FAQS
Do you offer menu tastings?
Absolutely! We will come to your house or chosen venue and cook everything you choose for your wedding menu. It will give you the opportunity to experience what your wedding day will be like, our 5* crockery and service equipment, as well as meeting us in person. These run from October to April, Tuesday to Thursday - and we come to cook at your house or chosen venue. The exception to this is that if you book your wedding for the same year, we will do our best to fit you in around our events. We usually run our menu tastings after an event is booked, but for large weddings we have run a menu tasting before the reservation was confirmed - we are delighted to confirm that every single couple confirmed us the very same night!.. The menu tasting for two is complimentary for parties over £6k, for everyone else the cost is £70pp. Terms apply.
When do you need a deposit by?
All dates stay open until we receive a 30% non-refundable deposit based on estimated numbers and courses. Once this is paid, we will confirm and reserve the date for you. This deposit will be deducted from the final invoice. We will take a further 50% deposit three months before the event and the balance of 20% a month before.
What is the cancellation policy?
As written within our terms and conditions, in the unfortunate event of a booking having to be cancelled, confirmation in writing will be needed and your deposit will be retained. Events cancelled within six months of the confirmed date will be charged at 75% of the estimated invoice total. Cancellations within three months will be charged the full 100% invoice total.
What do we provide?
We provide all the service and back of house staff needed, headed by a Head Chef and a Floor Manager. Furthermore, we provide all the cooking equipment - including a mobile kitchen and refrigeration if necessary, at no additional cost to you. We also provide 5* crockery, cutlery, water bottles, sharing bowls, salt & pepper cruets and serving utensils. For an additional charge, we can also provide the table linen and napkins, which we can place on the tables for you.
Can you cut and serve the cake for us?
Absolutely! However, this will need to happen right after the end of our service, that way we reduce the amount of time for which our staff will be on site after we serve the last course. You will have to provide the platters and service plates or cutlery needed - unless we agree otherwise before the event.
Is the menu flexible?
Our menu is as flexible as you like! Our entire focus is on giving you a fantastic wedding day experience as such if we need to replace ingredients, whole dishes or even work with your ideas, we'll certainly do so! No two weddings are the same, so we are very used to curating bespoke menus for various couples. Not just the menu, but also our standard packages are as flexible as you like. We strive to work with every couple to ensure our offering fits their budget and expectations, so just ask the question. It's all about you!
Can you help with drinks service?
Absolutely! We will service the drinks reception and toast, but can also help with wine service during the wedding breakfast - as long as the staff isn't needed for food service - the priority will always be to serve hot food hot to your guests.
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