How is delivery and collection arranged?
For weekend hire, we typically offer a Friday PM drop off with a Sunday or Monday PM pick up - however we can be flexible. Additional charges may apply for collection and delivery outside of this time frame. We ask that you provide us with your final venue postcode and address upon paying your deposit. Final delivery charges will be applied to your quote based on this information. We are happy for you to collect and return to our Exeter base if preferred.
Is there a minimum order?
There is currently no minimum order, however we assess each quote based on geographical region and availability.
What is your hire period?
Our standard hire period is 2 - 3 days, depending on your location. We offer mid-week and weekend rentals. If you would like to hire for longer than a 3 day rental period please let us know when you get in touch.
How should items be returned?
Items should be returned in the boxes and crates that they were delivered in. We ask you to re-pack all decor items carefully using the packaging they were delivered with. For cutlery, crockery, glassware and candlesticks we charge a 20% wash fee for cleaning. All cutlery and crockery must be rinsed with only water prior to returning to avoid replacement fees due to damage caused by food residue.
Can I amend my numbers?
We completely understand that the number of guests may change from the time of booking. Therefore we are more than happy to amend quantities 4 weeks prior to the event date, should we have the stock available. At this point we will be in touch to confirm final numbers and produce a final invoice.
Do you require a damage desposit?
We charge a refundable damage deposit of 20%, due at the time of your final invoice. This is used to cover any damaged, missing or broken hire items. Price of missing or broken items is calculated using wholesale price, not hire price.
We cannot recommend Amor Decor Events enough! We reached out to them with less than a month to go to our wedding as we were on the hunt for some last minute candlesticks - Rachel was super helpful and quick to respond. Everything was so effortless and simple, and they very kindly delivered and collected the items to our venue for us. Thank you so much Amor team!
Amor Decor is wonderful! I rented beautiful, assorted brass candlesticks from them, and they were just perfect. Victoria and Rachel were so great to work with - kind and professional - and they made the drop off/ pick up very easy for the venue as well.
Absolutely amazing service from Amor Decor for a 30th Birthday Party. I only needed cutlery but they were so helpful, all round a very pleasant experience. I would not hesitate to use again/recommend!
We would highly recommend Amor Decor Events Ltd. Rachel and Victoria were so helpful and friendly, and replied to our queries so promptly during the lead up to our wedding. They were really flexible and accommodating and were happy to drop off and collect the rental items at times that fitted in with us and the venue. We rented a selection of brass candle sticks for our wedding breakfast, which were beautiful and perfectly in keeping with our theme. Thank you again, we will not hesitate to recommend you! Sarah & Adam x
We would highly recommend Rachel at Amor Decor Events Ltd. Their website has such a beautiful range of items to hire. We could of got so carried away! Rachel was friendly, so professional and quick to get back to us with any enquiry that we had. We hired the brass candle stands and charger plates which we felt finished off our table settings beautifully. We shall be sure to send you our professional photos when they come through. Thank you so much again! Kat and Josh x
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