Will I receive proofs of my chosen design
On receipt of your order, a full set of proofs will be completed and emailed to you to check. Proofs take 2-3 working days days to create depending on the design chosen. We ask you to check these carefully and advise of any amends required via email. We will then update proofs with unlimited revisions prior to completing your order. A final ‘approval to print’ will be required by email. Your order is then sent to print and no further changes can be made. Typical delivery time is 14 working days from proof approval.
How long does an order take?
Typically, most orders are completed within 4 weeks - order to delivery. It all depends on what you are ordering and any finishing touches you have added.
When do I send out my invitations?
Save the Dates - 12 to 18 months before your wedding Invitations - 4 to 8 months before your wedding On the Day Stationery - You should be thinking about getting started on this around 2 to 3 months before wedding.
We know Suzanne will create something magical for us for our invitations. Silk and Ink always respond quickly to emails and Instagram DM’s. We felt completely at ease as soon as we walked in for our consultation and are so confident that our invites will be perfect. As a wedding planner myself I knew once I had spoken to Suzanne that she understood my brief and what we were capturing for our winter wedding.
I am so happy I found your company, you made everything so easy and the invitations are perfect, all our guests love them, we have kept one to keep forever, I have never dealt with a company like yours, the service I have received has been amazing, the communication all the way has made everything so smooth and stress free, you are a credit to your trade, I will be recommending you to anyone I know getting married in the future. thank you so much you have made a bride to be over the moon, I wish you all the luck in the world with your business.
Our parcel has been received safe and sound. What can I say? Loved the packaging and completely over the moon with the invitations etc. Thank you both very much for all your time and professional expertise. When occasions arise we will certainly wholeheartedly recommend you and your company.
Suzanne has been so helpful throughout two wedding cancellations, complete with save the dates, invitations and re-invitations! Always accurate and stylish, friendly and pleased to help on the phone and by email. The table stationery is about to arrive and I know it's going to be fab - the proofs were -as always- perfect first time. Thanks Suzanne, you are a star!
Suzanne was absolutely fantastic. The process of creating wedding invites can be stressful if you have not done this before and don't know exactly what to include but with Suzanne it was easy and enjoyable and all the options were clearly explained. Suzanne listened to our ideas and used her creativity and initiative to work with us to produce beautiful, high quality invitations that contained all necessary information for our guests. Outstanding from customer service to the end result. We couldn't recommend more.
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