FAQS
How long is needed to set up the decor?
Depending on access to the venue, this will determine how long in advance we will need to set up. We will discuss this with you and make arrangements prior to the booking. There will need to be access so we can get a vehicle as close as possible to where we are setting up. This will be discussed with you and the venue to arrange
How long do we have the hired items for?
Our collection is available to hire for the duration of your event. We will usually set up the morning of your event (sometimes the day before depending on access) and pack down is the next day. If you would like to hire the items for longer we can discuss this with you. Extended hire may come with an additional fee.
Are delivery and collection included in the hire price?
When booking a package with us, both delivery and collection are included in the hire price within a 20-mile radius. The price includes full styling and set-up of your chosen packages. We have a team of experienced individuals who will make sure everything is looking correct and ready for when your event starts.
What areas of the UK do you travel to?
We will happily travel across the UK, however, we primarily focus on covering Cheshire, Manchester, Liverpool, North Wales, and the surrounding areas. Venues and locations further away will require additional delivery costs and potentially the cost of an overnight stay of 1-2 nights.
How much is the cost of delivery outside of your 20-mile radius?
We will discuss a price depending on the package or items you'd like to hire. We will charge 45p per mile for every additional mile.
Testimonials
URURA Moments Social Channels