The ceremony needs to be booked with the Hertford Register Office. They can be contacted on 0300 123 4045.

The following are not permitted for health and safety reasons: Chinese lanterns, fireworks, sparklers, candles. LED candles are permitted.

All wedding events are required to contract to a minimum of 10 bedrooms to be able to access a preferential rate. Once this preferential rate has been set up, we will provide you with a unique reservation code. You can share this code with your guests, which will allow them to reserve their room online. Where possible, these 10 bedrooms will be allocated to rooms affected by noise from your evening reception. Please note that these bedrooms could be allocated to the Orchard Wing and Garden Court.

When bringing in a cake from an external supplier, we require a food disclaimer to be signed. We require a full list of allergens or ingredients to comply with allergen laws, and these will need to be displayed with the cake when served to guests. The cake should be delivered on the day of the wedding and set up by the cake supplier. If this is not possible, a member of your wedding party will need to set the cake up for you. We do not store or refrigerate cakes.

Items can only be delivered the day before your event at your handover meeting. All items left at the end of your wedding are left at your own risk and are to be collected by midday the day after the wedding. Any items left past the agreed period above will be disposed of by the hotel.

The hotel staff do not make announcements; this will need to be done by a toastmaster, or a member of the wedding party, i.e. best man, usher or parents. Please arrange this and let your wedding expert know who this person will be.

Our bars are typically bottle only. Please speak with your wedding expert to enquire about possible draught options.

Specific rooms can be requested but they cannot be guaranteed. We will always do our best to ensure that your requests are met, however this is not always possible. Where possible, we will aim to upgrade the happy couple. We have 4 King suites and 7 Junior suites, which are all wedding suites.

We have ample parking around the hotel, throughout 4 car parks, which your wedding guests may use. If you have any guests that are elderly or have difficulty walking, there are accessible parking spaces outside our Leisure Club, which they are welcome to use with a blue badge displayed.

Check-in is from 3 p.m. and check-out is by 11 a.m. If guests require an early check-in or late check-out, this is something that they can request, however there is no guarantee that we will be able to accommodate the request.