FAQS
Will you come and do a site visit?
Yes, we will come and have a look at your site to confirm suitability for our structures and to check access for our vehicles. It’s also great to meet you in person and discuss some more aspects of your event.
When will you be coming to set up the marquee and take it down?
For all events we ensure we give you a full day after set-up and prior to your event for you to dress and enjoy the marquee. For a Saturday wedding, we will set-up on the Wednesday or Thursday. Your set-up and take-down days will be confirmed with you well in advance and we will work closely with your other suppliers to ensure your event runs seamlessly. Take-downs will be the day after your event or the following day. For a Saturday wedding we will take-down on either the Sunday or Monday.
How do we secure our date?
We require a 25% deposit to secure your event date and equipment. We then ask for the final 75% balance four weeks prior to your event.
Can we add items to our account after we have paid the deposit?
Yes, subject to availability, we can add additional items and accessories to your account.
How do we put the sides up and down?
On the day of your set-up we’ll show you how to roll the sides up and down as part of our handover. The sides roll up easily and can be tied at the top.
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